SickInnovations

Shipping & Returns

Warranty:We offer a lifetime warranty on all welds. We do not warranty tubing what so ever. Due to the nature of this sport, we do NOT warranty bending. This warranty does not cover against crashes involving another vehicle. We are not responsible for any consequential damage caused to your bike or property from the use of these products. Use of these products is at your own free will. Powder coat chipping is not covered. Items that are misused or modified are not covered. Items covered by this warranty may be re-welded or replaced at our discretion. Every situation is different and each of our vendor or manufacturers may have exceptions that may or may not cover every situation. Please contact us before sending back any item back for warranty. If you do not contact us before returning an item, no return will be issued and you will have to pay shipping to get your item back. Returns: Since Sick Innovations parts are custom made, We consider all sales final unless a part is either: (1)Defective. (2)Damaged in shipping. (3)Other than ordered. No exceptions. A refund will only be issued if the item has not left our facility. In that case, a 25% restocking fee will be applied. Refunds are made in the same manner in which you made payment: credit to your charge card, or paypal if you payed through your paypal account. What do I do if my package arrives damaged? If you happen to receive an item that is damaged or broken due to shipping, please contact us immediately so we can work with you and the shipping carrier to get the situation resolved as quickly as possible. Because most shipping carriers will want to inspect the damaged package, we ask that you please retain all packaging materials and the original box. Custom Orders: Items that are custom ordered are not returnable for refund or exchange. No exceptions. This includes Powder coated colors other than black. Shipping times vary for different items. Sales Tax: We are required to add 7% sales tax to Indiana state residents. Payment: We accept paypal, Visa, Mastercard, and discover. We currently do not offer COD. Shipping: We ship Worldwide using UPS and the United States Postal Service. The cost of shipping and handling vary depending on the item being shipped. The shipping and handling of oversize items may be figured using the dimensional size of the box instead of the actual weight. We reserve the right to refuse shipment due to trade embargos, size or weight restrictions or high fraud rates. Contact me for an international shipping quote. Drop Shipping: From time to time we may find it necessary to have an item shipped from another shipping location. We will notify you at the time of the order if an item is being drop shipped from a vendor or manufacturer. General Policies: We are not responsible for typos. Prices are subject to change without notice.

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